Your home is likely the biggest investment of your life, so treat it as such, with the ultimate home comfort protection plan!

How F.H. Furr’s Preferred Partner Plan Protects Your Home

Protecting Your Home

As a operated business, F.H. Furr understands the importance of the home. We realize that “home” means family, comfort, and safety. Being sure that your home comfort system is protected from breakdowns is important for all three of those things. Protecting your home comfort systems is simple with F.H. Furr’s Preferred Partner Plan (PPP)! We’ve designed this service to make your comfort better than ever before. We know what your home needs in order to run smoothly, and we are meeting those needs by utilizing a benefits program for homeowners who expect and deserve “Absolutely the Best” service in the industry. Your Preferred Partner Plan will cover all of your home’s basic preventative care so that you can keep household dangers and disasters at bay. 

Serving Your Family With Excellence

Although all F.H. Furr customers can count on excellent customer service, Preferred Partner Plan members will have access to a whole new level of care, thanks to the benefits of their service plan. Technicians will arrive on time for scheduled maintenance and service, equipped with the right tools to get the job done. They’ll be clean, polite, and uniformed, all with ongoing training and education to ensure that they’re the most knowledgeable technicians in the business. Not only this, but service plan members will gain priority service, with appointments being scheduled geographically by zip code to offer customers more convenient appointment dates and times. Once your home has been cared for, you’ll get a follow-up from us to ensure that everything went smoothly. If you’re ever unsatisfied for any reason, we’ll work to make things right! If you need services other than what your maintenance plan covers, you’ll get discounted pricing just for being a member! 

Why Choose A PPP?

In an industry that’s saturated with service professionals, all offering their own service plan guarantees and promises, why should you choose F.H. Furr’s Preferred Partner Plans? The answer is simple; we don’t offer “too-good-to-be-true” selling points; we offer peace of mind, coverage when you need it, and Northern Virginia’s most trusted home service company having your back. We have risen to a higher standard of service and workmanship, and we have a loyal customer base to prove it. We give customers the kind of treatment that we’d provide for our family!

Becoming a Preferred Partner Plan member means that your home will run more smoothly each year you’re enrolled. Most homeowners don’t realize this, but when their home comfort systems break down, their warranties are only valid if they can prove that they’ve maintained their home systems. We keep those records for you to protect you from voided warranties. You can say goodbye to premature system failures, and the best part is that being a PPP member is affordable! With just one phone call, your home can experience new heights of comfort, efficiency, and safety! 

5 Reasons To Say “Yes!” To A Preferred Partner Plan! 

4 Comprehensive Inspections! 

PPP members get four inspections each year on their heating, cooling, plumbing, and electrical systems! These safety and reliability check-ups ensure that equipment is running correctly all year long while providing a more comfortable home environment.

15% Discounts!

Preferred members get 15% off of all service repairs and labor. Savings like this can really make an impact when it comes to extensive repairs or replacements, especially in older homes that require more constant care.

Priority service every time you call

Preferred Partner Plan members are coded with priority upon calling and always go to the front of the list. Since only a limited number of plans are offered, you can be sure that you will get service faster than the average customer.

Stay Within Warranty Guidelines

Your home comfort system warranties could be voided without annual maintenance. Having your home’s equipment maintained is imperative to comply with your system’s warranty, meaning you’re protected when something goes wrong. 

PPP Member Exclusive Deals 

It’s smart to save a buck wherever you can; that’s why F.H. Furr provides special services and offers just for their Preferred Partner Plan members. You’ll have access to all of the exclusive deals that will help to keep your home comfort systems happy, not to mention your wallet! 

We’re proud to give back and be a part of the community we serve!

F.H. Furr has serviced the Northern Virginia area for over 35 years! That’s why we feel the responsibility to stay active in our community! We are thrilled to have the opportunity to partner, sponsor and contribute to numerous charities and organizations throughout Northern Virginia, Maryland, and DC!

Our employees are honored to volunteer, serve and get involved with our charities, and on an even larger scale, F.H. Furr has committed to donating a portion of our profits to our community.

Did you know? 10% Of All Of F.H. Furr’s Profits Go Towards Community Charities, That’s Our Commitment To You!

Community Care 

It has always been the desire of F.H. Furr to create a community that is supportive of one another. That means caring for the people within the community, and making it a better place to be. We consistently partner with organizations like Volunteer Prince William, Northern Virginia Family Services, NOVA Project Giveback, and the Haymarket Regional Food Pantry to provide essentials for those in need.

F.H. Furr proudly sponsors a number of elementary, middle & high school educational and athletic programs in the area and are proud to see the growth of the kids in our community.

We are also partners with Alex’s Army Childhood Cancer Foundation, Serve Our Willing Warriors, American Legion, David’s Hope and the Children’s Miracle Network – Logan Phoenix just to name a few. 

Clean Roads Initiative

Cleaning up our community starts on the highway! At F.H. Furr, our staff volunteers are proud to clear the trash from the roads, keeping the community clean and green! We have four highways that we’ve adopted and committed to keeping clean!

Washington Nationals

F.H. Furr is a proud sponsor and the Official Plumbing Partner of the Washington Nationals Major League Baseball team. 

“When it comes to community involvement in Northern Virginia & Maryland, we feel we must do our part and give back to the communities that have supported us for over 35 years!” – Floyd Furr, President/Owner

What’s different about F.H. Furr’s service plans…

If you give any home services company a call and ask them about a service plan, they’ll give you a lowdown of the plan that they’ve put in place for their customers. Sometimes it includes quicker service, or deals on parts, it can include warranties or guarantees, and it almost always include some type of too-good-to-be-true selling point. So when you call F.H. Furr and ask them about their service plans, what will you hear? What is their Preferred Partner Plan? To put it simply, it’s peace of mind, it’s coverage when you need it, it’s Northern Virginia’s most trusted home service company having your back!

Your home is most likely the biggest investment of your life, so it’s important that you choose a home comfort partner that will treat it as such! At F.H. Furr they get it, that’s why they’ve designed a service plan that makes peace of mind easier, cheaper, and better than ever before. They know what your home needs, and they meet those needs in a plan that’s convenient for you.

When you become a Preferred Partner Plan member, they reward your loyalty with some pretty awesome benefits! Customers who are plan members can expect:

•  Priority Service every time you call: Preferred Partner Plan members are coded with priority upon calling and always go to the front of the list. Since only a limited number of plans are offered, you can be assured that you will get service faster than the average customer.

• Discount of 15%. Preferred members get 15% off of standard book prices for all services. They also receive 15% off on parts and labor, which can really come in handy on big jobs.

• 4 Inspections: Heating, Cooling, Electrical and Plumbing: F.H. Furr’s signature 28 Point Heating Inspections and 25 Point Cooling Inspections are included in your plan. Likewise, their thorough Plumbing and Electrical Safety inspections are also included, all a part of the perks of being a Preferred Partner Plan member. This ensures that your equipment is running reliably and safely, with maintenance happening annually for just one payment.

• Special email coupons and exclusive deals. Throughout the year F.H. Furr  provides special services, tips and offers just for their Preferred Partner Plan members. 

As a Preferred Partner Plan member, and a customer of F.H. Furr, they promise to provide the highest level of customer service. That means that your appointments will be scheduled geographically by zip code to offer more flexible appointment dates and time frames. They’ll be on time and equipped with the right tools to get the job done. Technicians will be clean, polite, and uniformed, all with ongoing education and training under their belt so they’ll be proficient and capable of handling your issues above and beyond industry standards. Once your work has been completed F.H. Furr will follow up with you to be certain that your service was to your complete satisfaction.

If protecting the investment of your home is important to you, then having a service plan from a reputable home service company is imperative. Preferred Partner Plans mean that your home will run more smoothly, safely and efficiently than ever before. Plus, with four maintenance inspections each year on all of your major comfort systems, you’ll be protected from voided warranties and premature system failures. Getting a membership is simple, and with one phone call, your home can be protected for as long as you need it! Take advantage of this partnership today! 

F.H. Furr kicked off the 2017 Winter Season with our 4th annual Keep ‘Em Warm Coat Drive! We partnered with the amazing people at Volunteer Prince William once again in order to provide coats to children in need, with the focus being on kids ages 12 and under. By the end of the coat drive, we filled Volunteer Prince William’s office to the ceiling with new and gently used jackets!

Volunteer Prince William was able to provide several collection boxes in all the local Prince William County Library locations. Additionally, our Cares Team joined forces with Cub Scout Pack 1922 out of Linton Hall School in Bristow to collect as many jackets as possible for local kids in need of warmth!

With the joint efforts of Volunteer Prince William, the boys from Pack 1922 and F.H. Furr’s own employees, the Keep ‘Em Warm Coat Drive amassed over 400 jackets and $2,000 to go towards giving children a warm winter this year and, hopefully, for many to come.

Join us again next year for our annual coat drive and help us surpass all the goodness we did in 2017!

Want to find out more about our sponsorships and the organizations that we support? Go to our F.H. Furr Cares page here!

As you know by now, F.H. Furr takes great pride in being “Absolutely The Best,” and we’ve been personifying that motto since 1981. One of the ways we choose to focus on being better for our customers is through great communication. We believe that communicating clearly and accurately, as well as being up front with our customers, helps keep us stay at the top of our game!

One of the ways we implement this is through morning meetings with our technicians. These meetings serve as both a time for updates and information, as well as a pep rally for their day! We believe that if our technicians are excited about their work, and informed on all of the latest equipment and service updates, it will increase their ability to greet every customer with a smile on their face, and the knowledge they need to answer tough questions.

Our meetings ensure that our technicians are as informed as possible, because we know that we work in an ever-changing industry. There are constant updates with systems and service practices. Our customers can rest assured that their service technician will be prepared for any situation that might arise. 

In addition, these meetings give our technicians a chance to bring up any concerns or questions they might have or any issues they’ve had with recent systems, etc. It also gives us the chance to recognize technicians for awesome achievements.

Another instance where we focus on communication is when we train our technicians to speak with customers regarding their service. We receive compliments all the time on how our technicians use terms and language that our customers can easily understand. It’s great to know that when our technicians are performing a job as large as installing a new system or even as small as fixing a garbage disposal, that they’ll be able to explain it to our customers in a way that they’ll understand instead of using technical jargon that our customers might not hear on a daily basis.

Effective communication helps us keep a good working relationship between everyone throughout the duration of a call! Whether it’s the customer service representative that you speak with when you call in to inquire about service or schedule an appointment, the dispatcher you speak to that calls to let you know your technician is on the way, or the technician that greets you at your front door for service – you can trust that F.H. Furr is armed with some of the friendliest employees with the best communication skills in the business! 

You may have heard F.H. Furr in Northern Virginia talking about how we’re prepared for every job with fully stocked trucks, an in-house parts warehouse, and skilled mechanics. Well, yada yada yada–at the end of the day, what does this actually mean for you, the customer?

While our “bragging” probably sounds like a pitch to try to make our service sound better, there’s actually a darn good reason we’re so proud of our processes and the way we handle our truck preparation. It’s one of the things that separates us from the pack, so to speak. If you’re doing some research on what plumbing, HVAC, or electrical company you want to put in your arsenal, this could be a helpful fact to stash away in your research.

So without further ado: here’s the lowdown on our warehouse, mechanics, and fully stocked trucks, and why it matters to you:

1. In-House Parts and Equipment Warehouse

One of the reasons that repairs and replacements can often take much longer than you think they should is because parts have to be ordered for the project. In most cases, parts will take a few days to come in, kind of like when you take your car to get fixed. Even though you need it to drive to work the next day, the bottom line is that they have to order the parts and you have to wait, there’s no other option. Unlike this familiar concept, F.H. Furr has an in-house parts and equipment warehouse that they keep fully stocked. This allows them to quickly secure the parts that they need-faster than other companies. This gives us that extra oomph when it comes to getting the job done in a timely manner!

2. Fully Stocked Trucks

Each morning, F.H. Furr’s warehouse employees line up their fleet of trucks and make sure that they’re fully stocked with the equipment they’ll need for each job that day. The preparation that is taken on a daily basis is simply for customer convenience. Using this model, technicians can generally complete the job in the allotted time without having to come back after parts have been ordered.

3. Highly Trained Mechanics

Our mechanics, like our technicians, are highly trained, and our warehouse is bustling with a fleet that’s ready to care for, and service, our trucks. This benefits our customers because they’ll never need to worry about waiting for a technician with a broken-down vehicle. Since these trucks are used daily, it’s likely that over time, the wear and tear would become a problem. Our goal is to prevent a customer from ever having a delay in something as important as an A/C repair scheduled on the hottest day of the year.

Our fully stocked trucks, warehouse management and in-house equipment all provide a faster and more efficient service for our customers, and at the end of the day, being sure you’re 100% satisfied is what we do! Give us a call or contact us online to schedule a service call with our experienced technicians. We guarantee “Absolutely the Best” service in the industry!

F.H. Furr offers to its employees, through training and certifications, the ability to progress in the HVAC, Plumbing, Electrical, or Indoor Air Quality fields. Our training facility comes complete with a full-working wet and HVAC lab and state-of-the-art classroom and computer lab to enable the trainees to have access to the most up-to-date information available.

F.H. Furr’s lab facility is where trainees receive valuable hands-on experience as they develop and perfect those skills required by one of the most technologically advanced fields of study. In the lab, technicians apply what they’ve learned in the classroom and demonstrate the associated skills. You can see our plumbers getting a lesson on water heaters in the photo above!

We have recognized that in order to provide this level of service that professional training is a must. We feel as though our customers deserve “Absolutely the Best”. By utilizing our training program and ensuring our technicians are familiar and up-to-date with as much as they can be in an ever-changing world, we can provide exactly that to our customers.