Why choose F.H. Furr? Because our employees are “Absolutely the Best!”
When choosing a service company within Maryland, it can be difficult to narrow down the search. With competitive pricing and many of the same services as other folks, what makes F.H. Furr different from the rest?
Our People!
Here at F.H. Furr, we know that our people are what make us different! Each employee has the customer’s best interest in mind, and we guarantee that our customers are safe and taken care of when their service is in our hands!
We feel confident in our employees and the work they do, because from the moment they begin their job with F.H. Furr, they understand the value that we place in customer service, as well as the importance of high quality workmanship.
From the employees who schedule calls, to the technicians who perform the work, our people are held to a high standard of service that no company can compete with!
Background Checks: With many of our employees entering customers’ homes for repairs, maintenance, and replacement, each employee must pass a thorough and comprehensive background check before our company hires them. This process allows our customers to be 100% sure that the technician in their home is a person worthy of trust! Our employees represent our company, and we want to be sure that our reputation and family values are displayed through our respectful, courteous and knowledgeable employees!
Drug Testing: When it comes to the work being performed, our customers can feel secure knowing that it is completed by fully competent technicians. We feel strongly that each of our employees must be able to pass a drug test before being hired. They are also asked to take drug tests once a month. These test dates are unknown to employees for maximum security and assurance. We believe our customers shouldn’t have to worry about being in their home alone with our employees, and our firm handle on testing for drugs helps us to ensure that they don’t.
Continuous Training: Our employees go through continuous training to bring our customers “Absolutely the Best” service in Maryland. During their initial training, employees are given all the tools that they’ll need to perform to the standard of F.H. Furr’s customer service. In addition, they receive continuous classes, hands-on training and technology training so that they’re always up to date on the latest techniques and equipment. We pride ourselves in the continuous instruction of our employees because when they have the knowledge they need to do the job right, our customers benefit immensely! Jobs are completed efficiently, questions answered correctly, and work done to the customer’s satisfaction!
Our people are Furr family…and so are you!
We treat our employees like family, and in turn, they treat the customers as such! It’s our goal to make YOU feel confident and safe from start to finish. From the moment you call in to schedule a service, our team is dedicated to treating you as if you were family of the Furrs themselves! We have long-standing relationships with our loyal customers, and they know that they can call on us for years to come!
